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Privacy

PRIVACY POLICY

Effective Date: 09/09/2025
Last Updated: 09/09/2025

1. Our Commitment to Your Privacy

Welcome to Fuvory ("we," "us," or "our"). We understand that your privacy and discretion are of the utmost importance, especially when exploring products related to personal wellness and intimacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from the Fuvory website (the "Site").

This policy is designed to be transparent and to empower you to make informed decisions. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Mandatory Age Requirement

Our Site and products are intended exclusively for adults aged 18 years or older (or the age of legal majority in your jurisdiction). We do not knowingly collect, use, or store any personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

3. What Information We Collect

We collect information to provide and improve our service to you. This information falls into two categories:

A. Information You Provide Directly

When you place an order, create an account, or contact us, we collect:

  • Contact Information: Your full name, email address, and phone number.
  • Shipping Information: Your shipping address.
  • Billing Information: Your billing address and payment details. Please note: your full credit card information is never stored on our servers. It is processed directly by our secure, PCI-compliant payment processors (e.g., Shopify Payments, Stripe, PayPal).

B. Information Collected Automatically

As you browse our Site, we automatically collect:

  • Device Information: Your IP address, browser type, device type, operating system, and time zone.
  • Usage Information: Information about how you navigate our site, such as pages viewed, products clicked on, and search terms used. This is collected via cookies and similar tracking technologies.

4. How We Use Your Information

Your information is used for specific, essential purposes:

  • Order Fulfillment: To process your payment, prepare your order, and arrange for shipping. This is the primary purpose of collecting your data.
  • Communication: To send you order confirmations, shipping notifications, and tracking updates. We may also respond to your inquiries via our customer support channels.
  • Security & Fraud Prevention: To screen orders for potential risks or fraudulent activity.
  • Service Improvement: To analyze how our customers use the Site, allowing us to improve our website design, product offerings, and overall user experience.
  • Marketing (With Your Consent): If you explicitly opt-in to our mailing list, we will use your email address to send you information about new products, special offers, and brand updates. You can unsubscribe at any time.

5. Sharing Your Information: Our Essential Partners

We do not sell your personal information. We only share it with trusted third-party partners who are essential to our operations, under strict contractual obligations.

A. Fulfillment & Logistics Partner

To ship your order, we must share necessary information with our fulfillment partner. This includes your name, shipping address, and contact details (email/phone number for delivery purposes). This data sharing is fundamental to our business model and is used exclusively for the purpose of picking, packing, and shipping your order to you.

B. Core Service Providers

  • Shopify: Our e-commerce platform, which securely hosts our store and processes orders.
  • Payment Processors: Such as Stripe and PayPal, who securely handle your payment information.
  • Analytics Providers: Such as Google Analytics, to help us understand website traffic.

6. Your Data Protection Rights

We respect your rights over your personal data. Depending on your location, you may have the following rights:

For Residents of California (CCPA/CPRA)

You have the right to:

  • Know: Request access to the specific pieces of personal information we have collected about you.
  • Delete: Request the deletion of your personal information, subject to legal exceptions.
  • Opt-Out: We do not sell personal information, so an opt-out is not necessary.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

For Residents of the United Kingdom (GDPR)

You have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Request that we correct any inaccurate information.
  • Erasure: Request that we delete your personal data.
  • Restrict Processing: Request that we limit how we use your data.
  • Data Portability: Request that we transfer your data to another organization.

To exercise any of these rights, please contact us at contact@fuvory.com. We will respond to your request in accordance with applicable laws.

7. Data Security & Retention

  • Security: We employ robust technical and administrative security measures, including SSL encryption, to protect your data. However, no system is 100% impenetrable, and we cannot guarantee absolute security.
  • Retention: We retain your order information for our business records as required by law, unless you specifically request its deletion.

8. International Data Transfers

As we operate with global partners, your personal information may be processed in countries outside of your own, including the United States and China. We ensure that any such transfers are conducted with appropriate safeguards in place to protect your data in accordance with this Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

For any questions, concerns, or requests related to your privacy, please contact our dedicated privacy team:

Email: contact@fuvory.com
Subject Line: Privacy Inquiry